Visiting a nursery can feel overwhelming, especially if it’s your first time. Having a list of questions prepared ensures you gather all the information needed to make an informed decision. Here are the essential questions to ask during your nursery visit.
About Staff and Qualifications
- What qualifications do your staff hold? Look for Level 3 qualifications as a minimum, with ideally some degree-level practitioners.
- What is your staff turnover rate? High turnover can disrupt children’s attachment and continuity of care.
- How do you support staff development and training? Good nurseries invest in ongoing professional development.
- Will my child have a key person? A designated key person builds a special bond with your child and acts as your main point of contact.
- What happens if my child’s key person is absent? There should be a buddy system or clear cover arrangements.
About Daily Routines
- What does a typical day look like? Ask for a sample schedule to understand the balance of activities.
- How much outdoor time do children get? Children should have substantial daily outdoor play, ideally in all weathers.
- What are mealtimes like? Are meals freshly prepared on-site? Can they accommodate allergies and dietary requirements?
- How do you handle nap times? Especially important for younger children – can routines be individualised?
- What is your approach to potty training? Look for a collaborative, pressure-free approach that follows each child’s readiness.
About Learning and Development
- How do you follow the EYFS curriculum? All settings must follow the Early Years Foundation Stage, but approaches vary.
- Is learning mainly child-led or adult-directed? Neither is wrong, but one may suit your child better.
- How do you track children’s progress? Ask to see an example of a learning journal or development record.
- How do you support children with additional needs? Even if your child doesn’t have identified needs, inclusive practice benefits everyone.
- What activities and resources are available? Look for variety: messy play, construction, role play, books, physical activities.
About Communication and Involvement
- How will you keep me informed about my child’s day? Daily diaries, apps, verbal handovers – what can you expect?
- How often are parent consultations held? Regular formal meetings supplement daily communication.
- Can parents visit or volunteer? Open-door policies suggest confidence and transparency.
- How do you handle concerns or complaints? There should be a clear process, and staff should welcome feedback.
About Safety and Wellbeing
- What are your safeguarding procedures? Staff should be DBS checked, and there should be clear policies on child protection.
- What happens in a medical emergency? Check first aid training and emergency procedures.
- How do you handle illness? What’s the policy on exclusion periods and administering medication?
- What security measures are in place? Entry systems, collection procedures, and stranger protocols matter.
About Practicalities
- What is the settling-in process? Gradual introduction helps children adjust. Ask how flexible this can be.
- What are the full costs, and what’s included? Get clarity on fees, what’s covered, holiday charges, and notice periods.
Questions to Ask Yourself During the Visit
While asking questions, also observe:
- Do staff seem happy and engaged?
- Are children settled and enjoying themselves?
- Is the environment clean, safe, and stimulating?
- Does the atmosphere feel warm and welcoming?
- Can I picture my child happy here?
Red Flags to Watch For
Be cautious if you notice:
- Staff seeming stressed, disengaged, or dismissive
- Children left crying without comfort
- Dirty or unsafe environments
- Reluctance to answer questions or show you around
- Vague answers about qualifications or policies
- Pressure to make immediate decisions
After the Visit
Don’t feel pressured to decide immediately. Take time to:
- Review your notes from the visit
- Read the latest Ofsted report
- Speak to other parents if possible
- Visit other nurseries for comparison
- Discuss impressions with your partner or family
The right nursery will welcome your questions and give you confidence that your child will be safe, happy, and thriving in their care.